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Have questions or need assistance? Our dedicated support team is ready to help you succeed. Choose your preferred way to reach us.

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Frequently Asked Questions

Quick answers to common questions.

How do I get started with MetroWeb?

Getting started is easy! Contact us through our contact form, and we'll schedule a consultation to discuss your project needs and goals.

What is your typical project timeline?

Project timelines vary based on scope and complexity. A typical website takes 1-3 weeks, while larger applications may take 4-6 weeks. We'll provide a detailed timeline during our initial consultation.

Do you offer ongoing maintenance and support?

Yes! We offer comprehensive maintenance packages that include updates, security patches, performance monitoring, and technical support to keep your digital products running smoothly.

Can you work with our existing tech stack?

Absolutely. We're experienced with a wide range of technologies and can integrate with your existing systems or recommend the best solutions for your needs.

What are your payment terms?

We typically work with a 50% deposit to begin work, with the remaining balance due upon project completion. For larger projects, we can arrange milestone-based payments.

Do you sign NDAs?

Yes, we're happy to sign non-disclosure agreements to protect your confidential information and intellectual property.